We’ve resumed shipping with Canada Post, which means you can now place orders for delivery to PO boxes—and yes, we’re delivering to community mailboxes, too!
become an rwinsider to unlock exclusive perks like
* Offer valid online only for a limited time. Receive FREE STANDARD SHIPPING on all online orders of $120 or more. Shipping costs will be automatically deducted at checkout. Not valid on orders shipped to stores, on gift cards or on previous orders. RW&CO. offers free standard shipping for items returned by mail in Canada using the Canada Post shipping labels provided. COD or collect deliveries will not be accepted.
*25% Off Bottoms Offer valid in-store and online at rw-co.com from February 7, 2025 (12:00 am ET) to February 10, 2025 (2:59 am ET). Valid on merchandise for men and women, before applicable taxes. Not applicable to the purchase of Hyba merchandise, sale merchandise, name brands, previously-purchased merchandise or gift cards. Not applicable to Thyme Maternity 2-packs. Discount will be applied online after applicable discounts, but before taxes, shipping and handling. Offer cannot be combined in conjunction with staff discount or any other coupon, offer or promotion. Additional restrictions may apply. Limited time offer. REITMANS CANADA LIMITED reserves the right to modify or terminate this offer without prior notice.
GET THESE STYLES BEFORE THEY'RE GONE! ALL SALES ARE FINAL.
*Final Sale Offer valid in-store and online at rw-co.com while quantities last. Selections of styles, colours and sizes may vary. Items marked Final Sale or ending in a .97 price cannot be returned or exchanged. Online prices already reflect the discount, before applicable taxes, shipping and handling. Not applicable on gift cards or previously-purchased merchandise. Additional restrictions may apply. Limited time offer. REITMANS CANADA LIMITED reserves the right to modify or terminate this offer without prior notice.
Important Notice: Mail-In Returns Have Resumed
Mail-in returns for online purchases are now available as Canada Post operations have
Returns of an order placed in-store or purchased online but picked upin-store or curbside, must be processed at a store.
More details
Ensure your item qualifies for return by mail
Before returning items by mail, these conditions must be met:
Purchases made online after October 11, 2024, are eligible for return until January 18, 2025, which is 30 days after the Canada Post strike ended on December 18, 2024.
Purchases made on or after December 18, 2024, will follow the standard 30-day return policy for eligible items.
Must be unworn, unwashed, unaltered with the price ticket(s) still attached.
The following items cannot be returned nor exchanged (some for hygienic reasons):
Face masks
Gift cards and gift receipts
Jewelry
Panties
Shapewear
Socks and hosiery (opened)
"Final Sale" items
To learn more about the extended return policy for online orders and item eligibility, visit the "Important Shipping Update" and "Returns" sections of our FAQs.
Enter our Return Portal to generate your return label
For faster refunds, return item(s) in store.Mail-in returns, once received in our Distribution Center, take 3 - 10 business days for processing.Find stores near you.