Delivery & Returns (Updated: October 27, 2025)

Due to the Canada Post labour disruption, we’re temporarily shipping online orders via Purolator. Please note that Purolator cannot deliver to P.O. boxes, so be sure to enter a valid physical address at checkout.

Mail-in returns have resumed with Canada Post.
Please allow extra time for delivery and processing as postal operations may be impacted by the ongoing rotating strike.

Need More Assistance?

• Learn more about how the labour disruption may impact your orders and returns, including details on our extended return policy.
• Stay informed on the latest updates directly from Canada Post Labour Negotiations.
• If you have any delivery concerns, the carrier can often provide the quickest assistance. Contact them directly: Purolator Contact | Canada Post Support
• Our Customer Care team always here to help!

Thank you for your patience and understanding as we work to minimize the impact of the labour disruption.